Quality
Systems
As a company that is continually looking for ways of
improvement, Hedley 2000 are committed to building
a quality management system and a customer focused
culture. Therefore Hedley 2000 obtained registration
of BS EN IS09001:2000 in December 2003 through BSI.
BSI Certificate No: FS77252.
Hedley 2000 Ltd are committed to continuous improvement and monitor all
systems and procedures in place with a view to enhancing the quality and
service which we provide to all our clients.
Quality Policy Statement
Hedley 2000 Ltd is committed to delivering and maintaining services and
installations of the highest quality. To realise this aim, we have developed
a Quality Management System which meets these needs and the requirements
of BS/EN/ISO9001 (2000) and which we will review for continuing suitability.
We recognise that the keystone to our success is our reputation and the
professional satisfaction of colleagues and customers.
It is company policy that our procedures are fully implemented throughout
the whole of the company. Any new employee to the company will be fully
inducted into the use of quality systems and will be expected to adopt
these at all times.
It is the responsibility of top management to set and review objectives
and for these to be communicated to all company staff so they are able
to understand, conform and contribute to this philosophy and all associated
working practices.
The Company's Quality Manager is Louise Noble. |
