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ISO9001:2000
 

Head Office
Peterborough
T 01733 383700

Regional Office
Durham
T 0191 374 0910
Customer Feedback

As a company that is continually looking for ways of improvement, please can you complete and return this questionnaire below. Your valued thoughts and comments on our business will help us to continue to improve the service we give to our customers.

* = required field's

Personal Details
Name *
Company *
Project Reference *
email Address *
   
Feedback
1 Initial response?
2 Timely submission of quotation?
3 Did the project start on time?
4 Did the project complete on time?
5 Did the Engineer undertake the work in a professional manner?
6 Was the installation carried out to your satisfaction?
7 Was follow up documentation issued timely, i.e. test results, drawing manuals etc?
8 Did our invoicing meet with our quotation and were any variations explained satisfactorily?
9 Overall assessment of Hedley 2000 Ltd’s services
10 Would you recommend Hedley 2000 Ltd to others?
11 Were additional services offered to you?
Please state
12 How did you hear about us?
Other, please state
Please use this section, if you would like to make any additional comments